If you’ve been following the rise of AI in the workplace, you know the challenge: AI usage is becoming commonplace, but it’s often unmanaged. Chat Hub changes that by providing a single, unified interface for your organization to direct users for all AI-related tasks and processes, bringing the power of n8n’s AI agents to every team member securely and simply.
The Problem: The Rise of "Shadow AI"
As AI capability and understanding grows, users across organizations are eager to use AI-powered tools to speed up their work. However, this can often lead to "Shadow AI": unmanaged and unmetered usage that causes headaches for IT and operations teams. This can include:
- Inconsistency: Staff might regularly use their own AI-powered tools and models without consideration for their organization’s standards.
- Security Risks: Without a centralized system, data integrity and security can be compromised when users chat with free versions or use their personal accounts.
- Siloed Automations: Powerful workflows built by technical teams often remain behind closed doors to non-technical staff because the interface is too complex.
Say (or type) hello to Chat Hub
Chat Hub solves these problems by offering a familiar, natural-language chat environment that bridges the gap between complex automation and non-technical users.
It provides a single location for all staff to use a range of AI models and tools in a consistent interface, ensuring that usage, cost control, and data management are centralized rather than scattered through unknown methods.
Here is how Chat Hub empowers your team:
1. A Familiar Interface for Non-Technical Users
Chat Hub allows users to access AI models and tools in a way they are already used to, much like ChatGPT. This means your marketing, sales, or support teams can interact with powerful agents without needing to understand n8n nodes, JSON, or workflow logic.
2. Workflow Agents: Power Without the Complexity
This is where Chat Hub truly shines. Users with experience in n8n can create powerful n8n Workflow Agents and expose them via Chat Hub.
- Builders (Technical users) create the workflows.
- Chat users (Non-technical users) simply chat with the agent to trigger the workflow and get results.
This separation access can be granted to specific chat user roles, giving the right people access to the right tools without risking accidental edits to your production workflows.
3. Centralized Security and Management
For organization administrators responsible for AI adoption and IT security, Chat Hub is a game-changer.
- Unified Credentials: Multiple models can be accessed within a single interface, with credentials set up and managed at the organization level.
- Data Security: Users don't need to create their own credentials or use unapproved third-party tools that could harm data security.
- Governance: You can confidently promote AI usage knowing that all activity is centralized and managed.
You can see Chat Hub in action here:
Availability
Chat Hub is available now for all n8n plans, including Community Edition.
Please note that Chat user roles are only available on Pro, Business and Enterprise plans, where advanced role permissions are available.
Start Your AI Chat Journey Today
Chat Hub is designed for organizations looking to easily surface new and existing workflows to non-technical staff members, and for admins who need to manage AI adoption securely.
Chat Hub is in active development with MCP support, dynamic credentials and more built-in tools to enhance your personal and workflow agents. Enabling your teams on Chat Hub now is the starting point for building a more consistent, secure and confident AI organization.
Check out the Chat Hub documentation here: https://docs.n8n.io/advanced-ai/chat-hub/
We can’t wait to see how you use Chat Hub to democratize AI within your organization.